{"id":16062,"date":"2023-12-07T15:24:35","date_gmt":"2023-12-07T07:24:35","guid":{"rendered":"http:\/\/www.psupsabah.gov.my\/?page_id=16062"},"modified":"2025-09-30T15:50:55","modified_gmt":"2025-09-30T07:50:55","slug":"piagam-pelanggan-bkp","status":"publish","type":"page","link":"http:\/\/www.psupsabah.gov.my\/?page_id=16062","title":{"rendered":"Piagam Pelanggan BKP"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-text-align-center has-ast-global-color-0-color has-text-color has-link-color wp-elements-2775b0b2651e57724112e26503ecafc4\"><strong>PIAGAM PELANGGAN<\/strong> <strong>BAHAGIAN KHIDMAT PENGURUSAN (BKP)<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ol class=\"wp-block-list\">\n<li style=\"line-height:1.7\" class=\"has-medium-font-size\">Mensasrkan tuntutan perjalanan, tuntutan  elaun lebih masa dan pembayaran bil-bil dijelaskan dalam tempoh 14 hari dari tarikh dokumen tuntutan\/invois diterima dengan lengkap;<\/li>\n\n\n\n<li style=\"line-height:1.7\" class=\"has-medium-font-size\">Mensasarkan pengambilan\/pengisian warga PSUPS tidak kurang 80 peratus daripada jumlah perjawatan yang diluluskan;<\/li>\n\n\n\n<li style=\"line-height:1.7\" class=\"has-medium-font-size\">Memastikan setiap aduan diambil tindakan dalam tempoh tiga (3) hari dari tarikh aduan diterima;<\/li>\n\n\n\n<li style=\"line-height:1.7\" class=\"has-medium-font-size\">Mensasarkan setiap warga PSUPS menghadiri kursus ataupun latihan sekurang-kurangnya tujuh (7) hari dalam masa setahun;<\/li>\n\n\n\n<li style=\"line-height:1.7\" class=\"has-medium-font-size\">Memastikan ketidakpatuhan teguran audit tidak lebih dari 3% (Jabatan Audit Negara\/Audit Dalam Jabatan Perdana Menteri); dan<\/li>\n\n\n\n<li style=\"line-height:1.7\" class=\"has-medium-font-size\">Pengurusan tender\/sebutharga\/kontrak\/lanjutan diproses dalam tempoh tiga (3) bulan.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PIAGAM PELANGGAN BAHAGIAN KHIDMAT PENGURUSAN (BKP)<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3062,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16062","page","type-page","status-publish","hentry"],"lang":"ms","translations":{"ms":16062},"pll_sync_post":[],"_links":{"self":[{"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/16062"}],"collection":[{"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16062"}],"version-history":[{"count":10,"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/16062\/revisions"}],"predecessor-version":[{"id":19451,"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/16062\/revisions\/19451"}],"up":[{"embeddable":true,"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/3062"}],"wp:attachment":[{"href":"http:\/\/www.psupsabah.gov.my\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}